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Thread: Weird download list in support site.

  1. #1
    Sencha Premium Member
    Join Date
    Dec 2009
    Posts
    22

    Question Weird download list in support site.

    I just checked the support site and I saw that the Ext JS 5.0 is shown as the current version and Ext JS 7.x and 6.x are listed as past versions!


    Screenshot_2019-10-31 Sencha Support.png

  2. #2
    Touch Premium Member
    Join Date
    Apr 2010
    Posts
    41

    Default

    Ditto. What's up with this?

  3. #3
    Sencha Premium Member
    Join Date
    Dec 2009
    Posts
    22

    Default

    Any update or info on this?

  4. #4
    Sencha Sr Product Manager
    Join Date
    Jan 2012
    Location
    Arlington, WA
    Posts
    1,178

    Default

    There is a bug in our system for customer queries that isn't showing up during testing. We will get this fixed right away.

  5. #5
    Sencha Sr Product Manager
    Join Date
    Jan 2012
    Location
    Arlington, WA
    Posts
    1,178

    Default

    I can't replicate this issue with our test accounts. Would you be willing to send me your support portal email so I can test the account query for your account?
    [email protected]

  6. #6
    Sencha Premium Member
    Join Date
    Dec 2009
    Posts
    22

    Default

    Quote Originally Posted by branflake2267 View Post
    I can't replicate this issue with our test accounts. Would you be willing to send me your support portal email so I can test the account query for your account?
    [email protected]
    I replied to above email.
    Thanks

  7. #7
    Sencha - Sales Team
    Join Date
    Oct 2010
    Posts
    90

    Default

    My apologies for any frustration, we are working on the problem(we have had some turnover with COVID, and this has obviously not been fixed yet). Your support subscription is active, and you should feel free to download from the past versions even though the "main button" shows version 5.

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