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Thread: GXT Metrics and tracking !!!

  1. #1
    Sencha Premium Member
    Join Date
    Feb 2014
    Posts
    5

    Default GXT Metrics and tracking !!!

    Today we have found in GXT 4.0.3 an hidden feature which is used to track all users and send statistics to sencha !!

    sencha-ping.png

    How can you explain this "feature" ?
    Why have you tried to hide it, and there is no way to disable it ?

    sencha.png

    What do you do with these datas, is it compliant with GDPR ?

    We are king of pissed of with these changes, as GXT, is a paid product and we are loosing trust on you.
    The last update was awfull with a lot of bugs or behaviour changes and "hidden feature".

    We are still waiting for your next release (see your roadmap)...

  2. #2
    Sencha Sr Product Manager
    Join Date
    Jan 2012
    Location
    Arlington, WA
    Posts
    1,178

    Default

    Can you create a support ticket and I'll provide the switch to turn it off? The ticket won't cost any credits.

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