"npm login" gets "A matching Lead or Contact was not found" error.

[sencha_account_help]

I'm just starting with the tutorial (on Mac OSX):

http://docs.sencha.com/extreact/6.5....g_started.html

...and running the command

npm login --registry=http://npm.sencha.com --scope=@extjs

...gets the error:

npm ERR! code E200

npm ERR! Error: A matching Lead or Contact was not found : -/user/[myusername]

The username ([myusername]) was the strange username I was sent by Sencha which was basically my email with the @ replaced by two periods. Any other u/p resulted in a login failure so I assume I have the correct credentials. Does it need me to make a user with that name?

Any thoughts?

[Mark.Brocato]

I'm passing this on to our IT team. Could you direct message me your username in case it's an issue specific to your account?

[simsim07]

Hello,

I have a simular problem on linux mint:

npmERR! Linux 4.10.0-42-generic
npmERR!argv "/usr/bin/nodejs" "/usr/bin/npm" "login" "--registry=http://npm.sencha.com" "--scope=@extjs"
npmERR!node v4.2.6
npmERR!npm v3.5.2
npmERR!code E200

npmERR! Error: A matching Lead or Contact was not found : -/user/org.couchdb.user:XYZ..MAIL.com

what is the problem?