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Thread: Can't start architect

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  1. #1
    Sencha Premium Member
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    Apr 2015
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    40

    Exclamation Can't start architect

    After last minor update architect can't start. Error attached.
    Attached Images Attached Images

  2. #2
    Sencha User
    Join Date
    Sep 2014
    Location
    Central Europe
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    795

    Default

    Hello

    To resolve the issue delete folder C:\Users\<user>\AppData\Local\Sencha\Sencha Architect 4.0\updates
    or /and folder C:\Users\<user>\AppData\Local\Sencha\Sencha Architect Updates

    When you download the SA installer from the support portal it should work. Please install SA to different folder or uninstall the previous version or delete the folder /runtimes in the installed folder.


    To reproduce the issue, are you able to remember from which SA version you updated ? And if you did any auto-updates previously?

    We are sorry for the troubles.

    Thank you
    Petr

  3. #3
    Sencha User
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    Central Europe
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    Default

    Could you please share if you still have it the content of the file config.json which is in /resources in the installed folder? Thank you

  4. #4
    Sencha Premium Member
    Join Date
    Apr 2015
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    40

    Default

    Sorry I could not wait so I re-installed Architect directly to version 4.1.2 and now works.

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