-
Sencha Premium User
Can't submit support ticket
I'd like to submit a support ticket, but the New Ticket window doesn't let me select my subscription. There are three options in the subscription combobox: my subscription, Sencha ExtJS, and Subscription Expired. The last two are disabled and not selectable. The first, my subscription, is not disabled, but I cannot select it, and therefore I can't submit the form.
This is happening on Linux Firefox 45.6, Windows 10 Firefox 50.1, Windows 10 Chrome 56, and Windows 10 IE 11.576.
-
Thanks for letting us know. I am following up for you to see what might be the problem.
-
Sencha - Sales Team
So sorry for any inconvenience, this has been fixed. (Your subscription had not been linked properly)
-
Sencha Premium User
Thanks! It's working now.
-
Sencha - Sales Team
Thank you for letting me know
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules