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Thread: Any ETA on having standard licenses to receive their activate code?

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  1. #1
    Sencha Premium User
    Join Date
    Feb 2011
    Cambridge, MA

    Default Any ETA on having standard licenses to receive their activate code?

    I have been told that due to the novelty of having the first plug-in included to 'standard' licenses, they didn't receive activate code like the other customers.

  2. #2
    Sencha Premium User mitchellsimoens's Avatar
    Join Date
    Mar 2007
    Gainesville, FL


    Emails should have gone out. We saw that some upgraded subscriptions did not get updated but we fixed that batch and they should have gotten the email. Can you open a support ticket in the portal so we can track it back using your subscription?
    Mitchell Simoens @LikelyMitch

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    Posts are my own, not any current, past or future employer's.

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