Page 1 of 2 12 LastLast
Results 1 to 10 of 15

Thread: Cannot use trial

    Success! Looks like we've fixed this one. According to our records the fix was applied for INS-352 in a recent build.
  1. #1
    Sencha Premium Member
    Join Date
    Jul 2012
    Posts
    7

    Default Answered: Cannot use trial

    I installed it on Win64 and enter my login info. Next screen says "License Activation" where I click "Activate Later".
    Now it says "Sencha Inspector Trial Activated", but when I click on the button "Start using Sencha Inspector" it takes me back to "License Activation".

    How do I exit this endless loop.

  2. This issue should be fixed in 6.0.1:
    - https://www.sencha.com/forum/showthr...-Now-Available!

  3. #2
    Sencha Developer
    Join Date
    Sep 2008
    Location
    Antioch, IL
    Posts
    1,516
    Answers
    99

    Default

    If you close and then re-open Sencha Inspector, does that continue to happen?

  4. #3
    Sencha Premium Member
    Join Date
    Jul 2012
    Posts
    7

    Default

    Yes, it still happens. I tried that first.

  5. #4
    Sencha Developer
    Join Date
    Sep 2008
    Location
    Antioch, IL
    Posts
    1,516
    Answers
    99

    Default

    Ok, I see that you're a premium member -- can you please open a ticket in the support portal? I'll want to see your license file, and I'd rather not ask you to post that in the public forums :-)

    We'll refund the XCredits for the ticket, just be sure to reference this thread in the ticket.

  6. #5
    Sencha Premium Member
    Join Date
    Jul 2012
    Posts
    7

    Default

    Iwould really like to, but the login of support portal says: "Force.com exception [sf:REQUEST_LIMIT_EXCEEDED]." ?!

  7. #6
    Sencha Developer
    Join Date
    Sep 2008
    Location
    Antioch, IL
    Posts
    1,516
    Answers
    99

    Default

    Oh... maybe we're having issues with Salesforce :-(

    That may also explain why you can't login to Sencha Inspector; the license file might be corrupted as a result of SF being down. Let me ask around internally, it's still very early in the AM in California.

  8. #7
    Sencha Premium Member
    Join Date
    Jul 2012
    Posts
    7

    Default

    In the meantime I could login and created the ticket.

  9. #8
    Sencha Developer
    Join Date
    Sep 2008
    Location
    Antioch, IL
    Posts
    1,516
    Answers
    99

    Default

    Ok, great. Let me know if the Support Team is able to help you!

  10. #9
    Sencha User
    Join Date
    Mar 2015
    Posts
    3

    Default Can't use Trial Inspector

    Hi,
    I've installed sencha inspector, and when I say activate later, I get a message saying that it's activated and I have 29 days left... - when pushing "Start using Sencha Inspector" I get back to the activation screen.
    thanks for helping
    best regards
    Benno

  11. #10
    Sencha Premium Member
    Join Date
    Jul 2012
    Posts
    7

    Default

    That is the same error - Support Team has created an issue for that, which is not solved so far.

Page 1 of 2 12 LastLast

Similar Threads

  1. sencha ID for Trial 30 day
    By DofD in forum Sencha Architect 2.x: Help & Discussions
    Replies: 9
    Last Post: 10 May 2017, 8:11 AM
  2. Can I have some more of the trial :)?
    By sagoig in forum Sencha Animator Help & Discussion
    Replies: 1
    Last Post: 24 Sep 2014, 10:49 AM
  3. Unfortunately, your trial has expired
    By jmariani in forum Ext Designer: Help & Discussion
    Replies: 4
    Last Post: 4 Dec 2010, 5:28 PM
  4. Trial License
    By cancer2480 in forum Ext Designer: Help & Discussion
    Replies: 1
    Last Post: 8 Oct 2010, 6:59 PM
  5. How can i have more trial ?
    By zatmania in forum Ext Designer: Help & Discussion
    Replies: 3
    Last Post: 5 Jun 2010, 5:21 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •