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Thread: Unable to register Designer: "A server error has occurred"

    Success! Looks like we've fixed this one. According to our records the fix was applied for a bug in our system in a recent build.
  1. 31 Jan 2012, 4:15 PM #1
    samuelp
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    Default Unable to register Designer: "A server error has occurred"

    Hi,
    I'm unable to register Sencha Designer 2. I get the error message:
    A server error has occurred

    This happens when I enter a valid Sencha ID and password.

    Any suggestions? I'm not able to use Designer unless I can register.
    I tried from Mac as well as Windows. Is the problem with my specific Sencha ID?
    Thanks,
    Sam
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  2. 31 Jan 2012, 4:41 PM #2
    aconran
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    Sam -

    We've run into this across all of the operating systems but have yet to isolate what the problem is.

    We are investigating what the problem is.
    Aaron Conran
    @aconran
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  3. 1 Feb 2012, 10:54 AM #3
    samuelp
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    Seems like a problem with my account. I created another Sencha ID and was able to register Designer, and start using it.
    Thanks,
    Sam
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  4. 4 May 2012, 1:10 AM #4
    4862170002
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    Default Problem message : A server error has occourred

    Seems like a problem.
    I have    already registered.Ican notuseext designer, Ido not know and it show message : A server error has occourred.

    Thank for the answer.
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  5. 10 May 2012, 2:11 PM #5
    dnorman
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    Default

    Still getting this error now on new signups. what gives?

    Don't pull the plug on 1.2, architect isn't fully baked yet.
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  6. 12 Jul 2012, 2:43 AM #6
    pavanaradhya
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    Default Same error

    Even I am getting the same error..

    Any solution?
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  7. 12 Jul 2012, 9:09 AM #7
    aconran
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    Quote Originally Posted by pavanaradhya View Post
    Even I am getting the same error..

    Any solution?
    Are you trying to register Sencha Architect or Ext Designer? Are you a new user looking for a trial or do you have licensed copy? What operating system? Are you behind a proxy?
    Aaron Conran
    @aconran
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  8. 25 Jan 2013, 10:25 AM #8
    Swasthi
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    Default "Server Error Occurred" while registering for Ext Designer

    Hello,

    I created a new account and received the confirmation mail for the same. But still unable to register for Ext Designer with my valid credentials.
    -It gives me "Server Error Occurred".
    -I use Windows 7
    -Created a different Sencha account and tried registering through that, but same error.
    -Mine is a trial version.
    -Have sent a mail regarding the same to no-reply@sencha.com.

    Could anyone please help me with this. Thank you!

    Thanks and Regards,
    Swasthi
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  9. 28 Jan 2013, 11:23 AM #9
    aconran
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    It is unlikely that you will receive any response form "no-reply@sencha.com".

    Send an email to architect.feedback at sencha.com and Viciki will be able to help you out.
    Aaron Conran
    @aconran
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  10. 10 Jun 2014, 2:27 AM #10
    pippobaudo
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    Default same error me too

    at today the server error still remains, please when this bug will be fixed ?
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