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OK, I found and deleted the preferences file thanks to AppZapper. However, Sencha is still hanging on a white screen when I launch.

Macbook Pro, OSX 10.8.5

HELP!

OK, I was trying to fix the Windows to Mac problem by opening the Animator file in a text editor and examining the data. Everything appeared to be OK. Resaving the file as a javascript file and...

Has there been any update on this issue? I have just run into it again with a file that was created on Windows needs to be worked on on a Mac. Anything that interacts with the file system (opening,...

OK sure. I'll email you the crash report. I can't send you the file we're working on that's crashing due to client confidentiality but I'll see if we can produce another file that crashes.

Hi,

Joe's Mac-using co-worker here.

The crash occurs when you select "Browse" to load a graphic as the Widget Image. I get a brief beach ball and then Animator crashes.

I just tried your...