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lorezyra
6 Aug 2016, 12:13 AM
54910



Trying to activate my SA 4.0 does not seem to work. After entering my code and clicking the Activate button, it does nothing. It just shows the "Please wait" text. I don't see any positive feedback. Makes me think the app is frozen. Even after waiting 5 minutes, it just sits there. However, I can quit the app and reopen it.


I have used the trial for now, but my active subscription (EXT JS PRO) should work.

Bottom line, please provide a working app.

jbender11
6 Aug 2016, 8:16 AM
When I activated mine, it did work (Windows 7, 64 bit). I'm using Architect version 4.0.0.112. One thought, when my company bought the license, there are actually 2 codes that I received. One for the runtime and one for support. Maybe it's expecting the other activation code, not sure.

mazhar.shaikh
22 Sep 2016, 3:23 PM
I had the same problem, I raised a support ticket, they sent me a new Activation code. Probably old one cannot be used. Used it, just loaded fine after that.
Also make sure your proxy is not blocking the connection.