View Full Version : Activation failure

6 Aug 2016, 12:13 AM

Trying to activate my SA 4.0 does not seem to work. After entering my code and clicking the Activate button, it does nothing. It just shows the "Please wait" text. I don't see any positive feedback. Makes me think the app is frozen. Even after waiting 5 minutes, it just sits there. However, I can quit the app and reopen it.

I have used the trial for now, but my active subscription (EXT JS PRO) should work.

Bottom line, please provide a working app.

6 Aug 2016, 8:16 AM
When I activated mine, it did work (Windows 7, 64 bit). I'm using Architect version One thought, when my company bought the license, there are actually 2 codes that I received. One for the runtime and one for support. Maybe it's expecting the other activation code, not sure.

22 Sep 2016, 3:23 PM
I had the same problem, I raised a support ticket, they sent me a new Activation code. Probably old one cannot be used. Used it, just loaded fine after that.
Also make sure your proxy is not blocking the connection.