View Full Version : (OS X) Can't change email address on Activation screen

4 Aug 2016, 1:26 PM
I previously installed the trial of Sencha Inspector for OS X, but my license is connected to a different email address. I've tried uninstalling and reinstalling Inspector, but the email address field still contains the old address.

I've tried using the Ext JS activation code I received in my email, but no luck. I'm not sure where Inspector is storing that old email address, but how would I go about clearing it?


Gary Schlosberg
4 Aug 2016, 1:31 PM
I would enquire via our contact form to see if they can confirm the correct activation code.

5 Aug 2016, 4:47 AM
Thanks, I'll give that a shot. Are you implying that the email address on the page isn't a factor? Even so, I'd be interested to know where Inspector is storing that data locally.

3 Apr 2019, 12:01 AM
In Windows 10